In a rare case of receiving a damaged product or you notice a defect in the
product contact us and let us know as soon as possible, we would replace it
right away after examining it. To begin:
1-Firstly, click some of the photos of the product showing a defect or damage part of
it, along with photos of the front and back of the canvas, and the box in
which it was delivered (if the box was also damaged).
2-Visit https://wallstorie.com/pages/contact and
fill out the form. Please include your full name and order
number as shown in your order confirmation email.
3-Upload the photos along with a brief summary of the issue. Submit the form, and our support team will contact you within 24 hours.
Please note, if you use a forwarding shipping
service to receive your order, we are not responsible for any damaged or stolen
goods.